Our Services

In-sale service:

• 1: Once we receive the order list, we will confirm the exact model and quantity one by one, then place the order list to each factory.
• 2: We will track the production progress and quality, check the exact model and quantity one by one before delivering. Because we’re exporting agents for factories, so our leading time is shorter, quality tracking is more strict.
• And you can buy the all excavator spare parts from our company, because we’re professional in whole excavator spare parts, not only for some products like factories.
• 3: Lowest sea freight cost and best service. We’re cooperating with our forwarders for many years, so we can get the best price and service for each customer.

After-sale service:

• After-sale service is most important in each business, we will do the below things in each order:
• 1: Tracking the shipment and inform the customer before the Arrival Date.
• 2: Check the goods together with our customers and tracking the quality during the use condition.
• 3: We will charge all questions if you buy from me because reputation is most important in exporting business.

Delivery

• 1.Outside packing: standard export carton packing;
• 2.According to orders, pack the spare parts one by one in a small plastic bag;
• 3.Put them into small carton boxes one by one;
• 4.Put the packed small carton boxes into bigger carton boxes one by one;
• 5.Put the bigger carton boxes into wooden boxes if necessary especially for
• the shipments by sea.